We take our business seriously.

We don’t like poor quality or damaged goods spoiling your message of love.

Need It Now takes considerable care in forging relationships with reputable florists in your local area. Those Florists, in turn, have high professional standards and take considerable pride in the arrangements that they send to your colleagues and loved ones. The flowers they use are fresh and stored under refrigeration to ensure their longevity on your table.

We stand by every bouquet sold. If the delivered flowers are damaged, wilted or in any other way substandard, then Need It Now will replace those flowers with an equivalent or better arrangement.

Please, contact our call centre by phone and/or email a photo of the damaged arrangement to flowers@needitnow.com.